Privacy policy

1. Information We Collect

1.1. Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and postal address, when you voluntarily provide it to us through our website or when communicating with us.

1.2. Usage Information: We may automatically collect information about your interactions with our website and services, including your IP address, browser type, referring/exit pages, and operating system, through cookies and similar technologies.

1.3. Client Data: In the course of providing design services, we may collect and process information related to your design project, which may include confidential or proprietary data. We treat all client data with strict confidentiality and follow any applicable non-disclosure agreements.

2. How We Use Your Information

2.1. We may use your personal information for the following purposes:
To provide and maintain our design services.
To communicate with you about your project or inquiries.
To send you promotional and marketing materials with your consent.
To improve our website and services.
To comply with legal obligations.
3. Disclosure of Your Information

3.1. We may share your personal information with:

Our employees and contractors who need it to perform their duties.
Service providers who assist us in delivering our services.
Legal authorities or other third parties when required by law.

4. Cookies and Tracking Technologies

4.1. We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage of our website. You can control or disable cookies in your browser settings, but this may affect the functionality of our website.

5. Your Choices

5.1. You have the following choices regarding your personal information:
You can access and update your personal information by contacting us.
You can unsubscribe from marketing communications at any time.
You can disable cookies in your browser settings.

6. Data Security

6.1. We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Children’s Privacy

7.1. Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revised Privacy Policy on our website with the effective date.

9. Contact Us

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
sales@madebymass.co.uk